Annual Compensation Reports (ACRs) are necessary to ensure accurate billing and proper benefits for your workers. If your ministry previously used the ACR Online Tool, please note that this tool is not available for 2024 submissions. Instead, ACR forms were mailed to your ministry. Please complete and return the ACR form by Jan. 31, using the envelope provided. If you prefer to complete a digital template with your workers’ 2024 salaries, please contact your Account Manager to request a digital form and instructions. Visit our ACR resource page for instructions, FAQs and more.
Quantum Health is here!
For your workers enrolled in the Concordia Health Plan, they now have access to Quantum Health – a healthcare navigator and best, first point of contact for ALL healthcare-related questions.
We need your help spreading the word about Quantum to your workers. We’ve made it simple by creating a Quantum Health Toolkit just for you. It’s a convenient place to go for information and downloadable resources you can share with your workers.
Share these items with new and current workers in 2024
If you offer the Concordia Health Plan, be sure to share these legal notices and documents with your workers in 2024. You can find these at ConcordiaPlans.org/Plans.
As an employer, it is your obligation to provide the following notices and documents to your new workers:
For all employees regardless of CHP eligibility:
Marketplace Notice – should be provided within 14 days of the worker’s start date.
Version for employers who offer a health plan to some or all employees.
Version for employers who do not offer a health plan.
Children’s Health Insurance Program (CHIP) Notice.
The following notices should be given to all new workers who are eligible for the CHP.
Summary(ies) of Benefits and Coverage (SBC) for the health plan option(s) you offer
Dental/Vision At-a-Glance document(s)
Legal Notices Summary
Women’s Health and Cancer Rights Act Notice
HIPAA Notice of Privacy Practices
For current workers the following notices need to be provided:
CHIP Notice
Summary(ies) of Benefits and Coverage (SBC) for the health plan option(s) you offer
Dental/Vision At-a-Glance document(s)
Legal Notices
Summary Women’s Health and Cancer Rights Act Notice
HIPAA Notice of Privacy Practices
Please note that Concordia Plans provides all these notices prior to Open Enrollment. So, you only need to provide these notices to current workers who increase their hours and become eligible for CHP coverage during the plan year outside of the Open Enrollment period.
2024 updates to the Concordia Disability and Survivor Plan
The disability benefits you offer to your workers through the CDSP provides them with peace of mind, knowing that they will have income replacement during times of need. Here’s a review of updates that were made to the Plan as of Jan. 1, 2024.
Elimination Period Update – amount of time between when disability begins and when disability benefit payments begin.
Seven-day elimination period (benefits begin on the eighth day from the date of disability).
Healthcare Coverage Update (for those enrolled in the Concordia Health Plan):
Members and all enrolled dependents will continue coverage in the CHP with contributions waived beginning at the fourth month.
Monthly stipend beginning the first Jan. 1, following the seventh month of disability.
Example: Disability begins March 1, 2024, stipend begins Jan 1, 2025
TIP: We recommend reviewing your Employee Handbook to ensure your current PTO policy reflects the update to the elimination period.
It’s W-2 time!
As an employer, it’s your responsibility to prepare W-2 forms and provide these documents to employees on or before Jan. 31. Additional copies must be sent to the Social Security Administration so employees' tax returns can be verified.
Navigating health care can be difficult. Who do workers enrolled in the Concordia Health Plan go to with questions about medical coverage, prescriptions, dental, vision or wellness? Encourage them to first call Quantum.
Quantum Health is your workers’ healthcare navigator – the best, first point of contact for ALL healthcare-related questions. Quantum brings an extra value to the Concordia Health Plan by enhancing care for your workers and their enrolled family members — at no extra cost to them! From complicated decisions regarding surgery or a health condition to wellness goals to improve daily life, Quantum is a single source for all your workers’ questions — one phone number, one website, one dedicated team of real, live people!
Encourage your workers to register with Quantum and download the Quantum Health app where they can communicate with Quantum via text and receive secure emails.
Quantum takes a whole-person approach to supporting and caring for your workers. A personal Care Coordinator will listen to concerns with empathy and compassion and answer any questions around health care and benefits. Care Coordinators are part of a dedicated team of healthcare experts who will:
Verify covered services and benefits.
Make calls to providers.
Provide answers to questions about benefits and claims.
Find in-network providers.
Secure required authorizations pertaining to workers’ healthcare journeys.
Replace medical + prescription drug ID cards.
Connect workers to solutions for their healthcare needs.
Ask your workers to visit ConcordiaPlans.org/Quantum to learn more about their new healthcare navigator and get registered.
Upcoming member communications
Here’s a snapshot of the emails we’ll send your workers this month (they may also receive additional communications from our vendors):
Quarterly Benefits Connector email
The "Benefits Connector" email and the "Welcome to Your Benefits" mailer invites members to get to know their 2024 benefits. These segmented emails and mailers go to members based on their enrollments and eligibilities.
Wellness Webinar Series
On Jan. 18, CPS Financial Educator Amy Klein will show members how to use Retirement Connection.
Meet a Financial Educator event
We're hosting “Meet a Financial Educator Event” Feb. 5-8, where members can schedule a Zoom or phone appointment to meet one-on-one with a Concordia Plans Financial Educator.
Personal Statement of Benefits
Email
Members will be sent a reminder to log in to his/her Member Portal to review his/her updated PSOB to see reported compensation, pension and other benefits.
